Unstoppable Reality

Real Communication Brings a Rewarding Life…

When you should pick up the phone, and why

By Michael Hess

(Photo by Skooba Design)

(MoneyWatch) Phone calls — the real kind, using mouths and ears, not thumbs — are quickly joining faxes and discs on the endangered media list. There is enormous resistance to making and taking phone calls, and not just among teenagers. I think this is one case of the march of progress taking a step in the wrong direction.

I’m no tech rube — I have an arsenal of gadgets (for that matter, I make my living making bags to carry them). I get an average of 150 emails a day, not including spam. I’m online and connected 24/7, through at least four devices. I use it all (except Twitter — I intend to go down fighting before I Tweet), so I’m not some codger suggesting we get back to licking stamps. The tools we have at our disposal are fantastic and powerful, but like anything powerful, they can be misused and abused.

Sometimes talking is the only right way to communicate, and when an in-person conversation isn’t possible or necessary, the phone should be your tool of choice:

When it is the fastest way to handle something. Email, text, Twitter and online chat are half-duplex — like a walkie-talkie — the conversation can only go in one direction at one time: Question, send. Answer, send. Reply, send. Comment, send…and so on. Other than a face-to-face conversation, the phone is the only full-duplex means of communication, where two or more people can speak simultaneously. In many instances it’s much faster than a staccato keyboard confab, not to mention it eliminates horrible, time-wasting emails that say “thanks” or “OK” or “Got it” after a matter has been dealt with. One call, one talk, moving on…

When email and other methods aren’t getting it done. Studies have shown that of all customer service options, phone support consistently yields the best results. Yet more often than not, when I suggest to someone that he or she pick up the phone to try to resolve a problem, I get a response like, “why? I already emailed/texted,” or “I don’t see how that will help.” More and more people simply don’t want to pick up the phone, as if it’s some freakish curiosity on their desks, even though it will very often get a problem solved faster and easier than sending a message into space and hoping/waiting for a reply. When I have a problem with a company and am told that email is the best/only way to get it resolved, I don’t just accept it. If I can find a number, I call; and most of the time I’ll get what I want, in less time and with fewer headaches. I won’t be a victim of anonymous, unaccountable handling if I can help it.

Fortunately, some of the best companies are increasingly catching on: One of my regular go-to examples, Tony Hsieh of Zappos.com, says in his bestselling book, “The telephone is one of the best branding devices out there.”

When there is any risk of “tone” being misunderstood. We’ve all been there, having written or received an email that was taken in a completely different spirit than intended. This misinterpretation can lead to anything from awkwardness to disaster. If there is any chance that the tone of your message will be misunderstood, it doesn’t belong in an email. Don’t depend on a winking emoticon to covey the tenor of a typed transmission — use your voice.

When it’s personal. If a message is personal or otherwise sensitive on a human level, and a face-to-face conversation isn’t possible, step… away… from… the keyboard.

When someone asks you to. It really irks me when I try to call someone I know, leave a message asking him to call me back, and get an email or text saying, “Got your message, what’s up?” A successful relative of mine refers to this as “mixing media,” and despite the excuses I’ve heard in its defense, it can be inappropriate or even rude. If something prompted me calling you to ask that we speak, assume there is a reason and call back, just as I would you. Note, I’m not talking about unsolicited sales calls or others that may be justifiably avoided, I’m talking about real, regular working relationships among familiar people.

I’ve gotten into many discussions about this topic, and often get an incredulous, “you must be kidding” response and every kind of argument to support the notion that the phone conversation is an all-but-useless, inefficient anachronism. If you believe that, have at me, but you definitely won’t convince me. I believe that for every minute technology saves us, it wastes another — if not more. Phone avoidance is typically the result of a false sense of efficiency, the belief that we’re too busy or too important, or the simple (and unfortunate) desire not to talk to people.

I’m as guilty as anyone of email over-dependence and overuse at times — it’s hard not to be. But despite that, I do know when it’s time to stop typing and start talking, and I’m almost always better off for having made that decision.
© 2012 CBS Interactive Inc.. All Rights Reserved.

Michael Hess is founder and CEO of Skooba Design, and also serves as an advisor to other entrepreneurs. He is “obsessed to the point of insanity” with customer service. Read the philosophies that make Michael and Skooba Design tick here.

Dear Lord, Thank You….

Dear Lord, Thank you… Starting the New Year, 2012, right!

FOR THE WIFE
WHO SAYS IT’S HOT DOGS TONIGHT,
BECAUSE SHE IS HOME WITH ME, AND NOT OUT WITH SOMEONE ELSE.

FOR THE HUSBAND
WHO IS ON THE SOFA BEING A COUCH POTATO,
BECAUSE HE IS HOME WITH ME AND NOT OUT AT THE BARS.

FOR THE TEENAGER
WHO IS COMPLAINING ABOUT DOING DISHES
BECAUSE IT MEANS SHE IS AT HOME, NOT ON THE STREETS.

FOR THE TAXES I PAY
BECAUSE IT MEANS I AM EMPLOYED.

FOR THE MESS TO CLEAN AFTER A PARTY
BECAUSE IT MEANS I HAVE BEEN SURROUNDED BY FRIENDS.

FOR THE CLOTHES THAT FIT A LITTLE TOO SNUG
BECAUSE IT MEANS I HAVE ENOUGH TO EAT.

FOR MY SHADOW THAT WATCHES ME WORK
BECAUSE IT MEANS I AM OUT IN THE SUNSHINE

FOR A LAWN THAT NEEDS MOWING,
WINDOWS THAT NEED CLEANING,
AND GUTTERS THAT NEED FIXING
BECAUSE IT MEANS I HAVE A HOME.

FOR ALL THE COMPLAINING
I HEAR ABOUT THE GOVERNMENT
BECAUSE IT MEANS WE HAVE FREEDOM OF SPEECH.

FOR THE PARKING SPOT
I FIND AT THE FAR END OF THE PARKING LOT
BECAUSE IT MEANS I AM CAPABLE OF WALKING AND I HAVE BEEN BLESSED WITH TRANSPORTATION .

FOR MY HUGE HEATING BILL
BECAUSE IT MEANS I AM WARM.

FOR THE LADY BEHIND ME IN CHURCH WHO SINGS OFF KEY
BECAUSE IT MEANS I CAN HEAR.

FOR THE PILE OF LAUNDRY AND IRONING
BECAUSE IT MEANS I HAVE CLOTHES TO WEAR.

FOR WEARINESS AND ACHING MUSCLES AT THE END OF THE DAY
BECAUSE IT MEANS I HAVE BEEN CAPABLE OF WORKING HARD.

FOR THE ALARM THAT GOES OFF IN THE EARLY MORNING HOURS
BECAUSE IT MEANS I AM ALIVE.

AND FINALLY, FOR TOO MUCH E-MAIL BECAUSE
IT MEANS I HAVE FRIENDS WHO ARE THINKING OF ME.

SEND THIS TO SOMEONE YOU CARE ABOUT. I JUST DID.
Live well, Laugh often, & Love with all of your heart!
Happy 2012!
Clare

Breakfast at McDonalds

Based on a true story.

I am a mother of three (ages 14, 12, 3) and have recently completed my college degree.
The last class I had to take was Sociology.

The teacher was absolutely inspiring with the qualities that I wish every human being had been graced with.

Her last project of the term was called “Smile.”

The class was asked to go out and smile at three people and document their reactions.

I am a very friendly person and always smile at everyone and say hello anyway, so, I thought this would be a piece of cake, literally.

Soon after we were assigned the project, my husband, youngest son, and I went out to McDonald’s one crisp March morning.

It was just our way of sharing special playtime with our son.

We were standing in line, waiting to be served, when all of a
sudden everyone around us began to back away, and then even my husband did.

I did not move an inch… an overwhelming feeling of panic welled up
inside of me as I turned to see why they had moved.

As I turned around I smelled a horrible “dirty body” smell, and there
standing behind me were two poor homeless men.

As I looked down at the short gentleman, close to me, he was “smiling”.

His beautiful sky blue eyes were full of God’s Light as he searched for
acceptance.

He said, “Good day” as he counted the few coins he had been clutching.

The second man fumbled with his hands as he stood behind his friend. I
realized the second man was mentally challenged and the blue-eyed
gentleman was his salvation.

I held my tears as I stood there with them.

The young lady at the counter asked him what they wanted.

He said, “Coffee is all Miss” because that was all they could afford.
(If they wanted to sit in the restaurant and warm up, they had to buy
something. He just wanted to be warm).

Then I really felt it – the compulsion was so great I almost reached
out and embraced the little man with the blue eyes.

That is when I noticed all eyes in the restaurant were set on me,
judging my every action.

I smiled and asked the young lady behind the counter to give me two
more breakfast meals on a separate tray.

I then walked around the corner to the table that the men had chosen as
a resting spot. I put the tray on the table and laid my hand on the
blue-eyed gentleman’s cold hand.

He looked up at me, with tears in his eyes, and said, “Thank you.”

I leaned over, began to pat his hand and said, “I did not do this for
you. God is here working through me to give you hope.”

I started to cry as I walked away to join my husband and son. When I
sat down my husband smiled at me and said, “That is why God gave you to
me, Honey, to give me hope.”

We held hands for a moment and at that time, we knew that only because
of the Grace that we had been given were we able to give.

We are not church goers, but we are believers.

That day showed me the pure Light of God’s sweet love.

I returned to college, on the last evening of class, with this story in
hand.

I turned in “my project” and the instructor read it.

Then she looked up at me and said, “Can I share this?”

I slowly nodded as she got the attention of the class.

She began to read and that is when I knew that we as human beings and
being part of God share this need to heal people and to be healed.

In my own way I had touched the people at McDonald’s, my husband, son,
instructor, and every soul that shared the classroom on the last night I
spent as a college student.

I graduated with one of the biggest lessons I would ever learn:
UNCONDITIONAL ACCEPTANCE.

Much love and compassion is sent to each and every person who may read
this and learn how to LOVE PEOPLE AND USE THINGS – NOT LOVE THINGS AND
USE PEOPLE.

If you think this story has touched you in any way, please send this to
everyone you know.

There is an Angel sent to watch over you.

In order for her to work, you must pass this on to the people you want
watched over.

An Angel wrote:

Many people will walk in and out of your life, but only true friends
will leave footprints in your heart.

To handle yourself, use your head.

To handle others, use your heart.

God Gives every bird it’s food, but He does not throw it into its nest.

>

What’s Talent? How do you know you have it?

Guest blogger, Mark Hoverson…

So last night, my 8-year old (Isaac) asks me, “Daddy, what’s my talent?”

I say, “I don’t believe in talent.”

He says, “What do you mean?”

I say, “I have a book you can read called ‘Talent is Over-rated.’ Read it
and you’ll know what I’m talking about. Then we can talk about it.”

He groans.

He persists, “Oh come on, you are a talented marketer.”

I say, “No. When I started marketing I was terrible. I read a bunch of stuff.
Tried a bunch of stuff. And now I’m pretty good. But I wasn’t talented.”

I say, “When you started piano, you cried at how hard it was. But it was
just “that” song. It was hard for you then (2 years ago). But now you could
play that with your eyes closed. You are not ‘talented’ at piano, you are ‘trained’.”

Then we banter back and forth about this talent subject. My wife rolling her eyes that I would make him read an entire book before I’ll give him a straight
answer…

I say to Isaac, “If you are going to ask me an expensive question, I’m not going to give you a cheap answer. If you don’t want to read a little book so we can have a quality conversation, you probably don’t really want my real answer about what your talent is.”

So Isaac turns up his intensity. And after more persistence…he finally chisels a
tidbit of an answer out of me.

I say, “Isaac, I think your talent is that you actually WANT things that you currently don’t have…like my answer to your question. You really WANTED to win that Limo ride and Pizza party (his school just did a reading deal and he didn’t win but he read his soul away trying to win).”

I kept going, “You really WANT to get your Eagle Scout badge (he’s not even in
Boy Scouts, but he went to a meeting by himself and his first question to the Scout leader was, ‘What do I have to do to get my Eagle Scout badge?”).

He’s in rapt attention, so I continue, “You want stuff that stretches you.
Most people just kinda deal with whatever is in front of them. They want to know what’s on T.V….what’s for supper…they don’t have the hunger you have.”

So I wrap it up with these words, “Your talent is the ability to WANT.
That is a gift. You can turn that hunger into just about anything you want. And when you achieve your goals. Everyone will look at you and say, “Oh, he’s so talented!”

“They won’t understand how much work and focus you invested. They will just
see the results and say you are talented.”

I end, “Those people believe in talent. Your Daddy does not believe in it.
Do you understand what I’m saying?”

He says, “Yes.”

****
Summing it all up I hope you agree with my quote, “Dream big, Work hard, and you’ll be amazed at your Talent!”

Thanks for tuning in,
Clare Spiegel

Accountability Sucks – And Creates Results

Accountability Sucks – And Creates Results
by guest blogger, Greg Habstritt

It’s become a fascinating trend that I’ve seen over and over, after training and coaching thousands of entrepreneurs, business owners and investors.

But this doesn’t just apply to those who have businesses – it actually holds true for the entire population, regardless of occupation or whether they’re self-employed or not.

Those who take responsibility for their outcomes do exponentially better.

They make a LOT more money, they have less anxiety and frustration, and they create massive momentum.

They enjoy their business a lot more, and seem to have less problems in their relationships with customers, employees, contractors and other key people.

But here’s the challenge ..

.. most people are unwilling to be accountable for their results.

One of the core issues in today’s world is that the vast majority of people avoid taking responsibility for their own outcomes. The attitude of entitlement is alive and well, and unfortunately keeps most people wallowing in failure and a lack of results.

The Entitlement Attitude Is Killing Society. I’ve noticed the “entitlement mentality” becoming even more obvious around the world. It’s a sickness – a disease that threatens the future of abundance and productivity.

Look at the rioting in areas of Europe – at the core, it’s an entitlement mentality that says “I don’t want to pay more taxes – I want to keep getting services, and maintain a low productivity, and I’m not willing to play a role in the solution”.

Of course, the government’s had a role to play in where things are, but the ONLY solution is to increase taxes and cut services. And people react as though it’s some kind of right they have to get something for nothing.

Frankly, it’s sickening to me, and why I’m so grateful that I am the captain of my own ship, and do not rely on anyone to feed or employ me.

Unions are another problematic disease in the business world. Years ago, the union was necessary to protect the worker from being exploited and taken advantage of, yet in today’s world, the role of the union is archaic.

The very base of union thinking is entitlement mentality. I should be paid more simply because I’ve been here longer than you. Who cares about productivity, contribution or anything else – I put in more time, and I deserve more money because of it.

Unions are creating a terrible drag on the economy, and it’s no surprise that many of the industries dominated by unions are also bankrupt – airlines and car manufacturers being just a couple of them.

I know some people will disagree with me, but the edges of our social fabric are being frayed right now by this poisonous thinking.

It’s Easier To Be a Victim
Than Be Accountable

Accountability is the simple act of being responsible for whatever happens to you — good or bad. The challenge is that most people would rather choose NOT to accountable, and instead place blame, justify and rationalize why they’re not getting what they want in life.

Quite frankly, it’s easier to wander through life and not take responsibility for what happens to you.

It’s the economy. It’s my spouse. It’s the weather. It’s the politicians.

This is the position most people take, including many entrepreneurs. In today’s world, it’s pretty easy to blame the “bad economy” for a lot of the problems business owners are facing.

And yes, the economy is certainly a variable that has an affect.

But the moment you start allowing “the economy” to be the reason for your business not growing or struggling, you’re on the path to failure.

And the reason is that once you accept that the cause is external to you, control of your destiny is now out of your hands.

And that’s another way of saying victim.

Because you’re accountable, or a victim. You can’t be both.

I’ve never met a successful entrepreneur who’s a victim. They claim responsibility for what happens to them at every level.

In today’s economy, I have the fortune of coaching several entrepreneurs and business owners who are growing like crazy. Thriving, in a “bad economy”.

Our own business just came out of one of the best months we’ve had in years, and we continue to grow very quickly. We’ve brought on several more people to the team, while most business owners are struggling.

This isn’t because we’re any smarter or better — it’s because we are willing to take responsibility for our outcomes. That forces us to make different decisions. It allows us to impact what happens in our business.

Like most entrepreneurs, we’ve had to adjust our business model, and change what we are doing. It’s not easy. It’s a hassle. It’s a pain in the ass, and takes work.

And it’s working. Really well.

What’s the alternative?

Blaming the economy?

Let me know how that works out for you.

How To Become Accountable
For Your Outcomes

If you’re sold on the idea that you MUST take responsibility for the results you get, the next question should be, “what’s the best way to do this?”

In my experience, most people struggle to hold themselves accountable. They want to be accountable, but it’s very difficult to be your own guardian.

The other major problem is that most people don’t get clear on what results they’re actually trying to achieve to begin with — and therefore never really know if they’ve achieved the results they’re after.

So here are the 2 critical elements you need to ensure you remain accountable:

Set Clear Goals And a Vision of Exactly What You Intend To Achieve
Have An External System To Hold You Accountable To Those Outcomes

It’s simply a matter of being VERY clear what you intend to create, and then don’t just try to hold yourself accountable.

Find a good system that gives you the outside accountability you need. That can include a mastermind group that you have to report to, or could even be as simple as an “accountability partner” that you commit to, and follow up with.

There are also great programs that will hold you accountable to the goals you set, like the 100 Day Challenge. There are a bunch of goal setting and accountability tools there, along with a cool program that helps you remain on track for 100 days of accountability.

Whatever the case, you MUST have external help to remain accountable.

Make this one commitment – that you are going to be 100% accountable for your outcomes – and watch your business, and your life, transform.

Please let me know what you think below, as I’d love to hear your comments!
Greg Habstritt
_________________________
Well, Greg, since this is my blog, I am commenting within this post – all other comments are welcome, please leave below.

What you have here is a sincere message of HOPE with an answer of how to get it done. Becoming accountable and committed is what brings you to Unstoppable Reality. I didn’t choose the name of this blog lightly, it is the whole essence of my heart and soul.

Everyday I see NO Accountability and NO Commitment from those that wonder why they are in the same place as last year. To commit you have to put yourself on the line! You have to say you are going to do something and put it out there to yourself in writing and then commit to it to your friends, family and coworkers. Follow through is the next step but most people won’t get by the first step to commitment. It’s just easier to become someone in the crowd instead a leader. Everyone that commits to accountability is a leader and now must put his/her feet to the grindstone and do whatever it takes to be accountable and make what you believe in come true.

Your life can and will improve if you choose accountability and commitment. It’s guaranteed to work. If you want some team support, join me. I’ll be happy to become your accountability partner. I even have a vehicle for your success if you haven’t found one that you know will bring exuberant endless return to you.

Warm regards to all,
I remain committed to myself and to others who want to do the same.
Clare Spiegel

PS Please click the share button at the bottom right of this page to see what your friends think. It might surprise you.

Your Most Precious Resource…Will you Spend It or Invest It?

Hello dear reader,

I do hope this title, Your Most Precious Resource…Will you Spend It or Invest It?, is a bit jarring to you. That most precious resource is TIME. You know if you are investing it because you are reaping some kind of rewards. Now, are they the rewards you truly desire or just the rewards that fall into place? If you are spending it, is that OK with you, or do you have dreams and goals unfulfilled but just don’t know how to go about getting to the outcome you desire? Please read the short text below written by Dr. Robert Anthony and then we will talk some more.

My goal is to get you to THINK! Read more…

Are we too casual these days?

Hi all,
My husband, Steve, and I just returned from a trip to New York city. We love Manhattan as we traveled there for business for 30 years. This time I was somewhat horrified as to the look of the inhabitants. New Yorkers always had a panache about themselves, dressed with a dash of class and looked to be global leaders. Well, this time, I am sad to say, the streets were filled with sloppy, too casual and many times overweight people.

Yes, it is summertime, but staying cool can be done without sloppy tee shirts hanging over shorts and pants, white athletic shoes and no makeup. If you are someone wondering why the world is not treating you like you think it should as far as finding a job, career advancement, relationship finding and relationship growth, then I might suggest looking in the mirror. Could it be you have let your image fall into disrepair?

Should you choose to have a tune-up or an overhaul, contact me and we will chat. 352-234-3995.

PS. We visited family while in NY and I am proud to say they did not fall into the above category.

Click here to view this photo book larger

“>Here is my album. Hope you will enjoy our journey.

Warm regards,
Clare

Overcome Divorce and any other Problems in Life

Advice to help you hold your head high after divorce or any other jolt in life…
Written by Natalie from MindMovies.com , out guest blogger for today!

It’s been about 6 months since I’ve been back in Australia,
and although I absolutely LOVE San Diego, I feel like I’ve
been getting the 6 month itch. It was my sisters birthday last
week so it reminded me of the things I miss at home
like my friends and family.

So to help ease my 6 month itch I’ve been on Skype
overdrive with my buddies back in Australia. One of
my dear friends recently shared with me that she’s going
through a divorce. She sounded so overwhelmed and
lost when she spilled her heart to me.

As you probably know, my passion is to help people
and better the world. So you can only imagine how
much I want to help my friend and support her through
this time.

And if there’s one thing I know about unpleasant situations
it’s how to turn them around and look at them in the most
productive and positive way possible. I shared my advice
and then pondered about it later I and realized it wasn’t just
a formula to deal with divorce, but to conquer any and all of
life’s hurdles.

So this is what I told her….

Firstly, surround yourself with positive people. The type of
people who will encourage, inspire, support and that possess
a “can do” attitude. We are influenced by our environment,
if we are with people that are always putting us down, we
will automatically feel down about ourselves. If you surround
yourself with positive people, you will have a more positive
outlook on life and yourself.

Secondly, look at your situation without judgment. Look at
something for what it is. So for my friend, her marriage is over,
but her life is not over. A relationship is just an aspect of your
life- not your entire life. In order to find true happiness, one
needs to have balance in all areas of their life – love, family,
career, health etc.

Thirdly, I told her to spend more time on her passion. Hers is
painting, everybody has something they love to do, and it
doesn’t have to be some noble quest, just something that brings
you joy. If you spend more time doing things you enjoy, it’s
inevitable you will squeeze more joy out of life.

Lastly, I told her that ‘stuff’ happens, everyone at some point
has been down. Whether it’s relationship, financial, personal,
or health problems, everyone has been there. I’ve personally
experienced setbacks in my life, and I’ve learned it’s the meaning
you give something that determines if it’s good or bad. I told her
to look at this divorce as a second chance to find true love.

There were so many products and courses I wanted to recommend
to her (aside from Mind Movies of course), but the truth is she’s a
little strapped for cash right now so I was wary to tell her to buy
something. So I reached out to some of my friends in the industry
and asked them for something really great, that’s affordable
(like, really affordable).

Someone recommended Universal Life Secrets. They focus
on helping people find success in life and are currently giving
away a FREEdownload that is incredibly powerful.

Get it here

Since it can be applied to every area of life, I wanted to
share this giftfreeGift with my other friend, YOU. I hope you
enjoy it!

Have a wonderful day,
Natalie

The Mind Movies Team

P.S. Once you have yourFREE download you will be invited
to buy a $197 product for just $27. I don’t want to mislead you.
You can still have the FREEdownload RIGHT HERE regardless
of whether you want their special product or not Enjoy!

Why Now Is Prime Time for Direct Selling

“The Ultimate Social Business Model”

I couldn’t believe it when a friend shared this news to me. The Wall Street Journal featured a 40 page supplement in 1.2 million copies just a few days ago. The cover page says “Why is Now the Prime time for Direct Selling?” and it goes on to articles about how direct selling is a solution for our high unemployment numbers in the USA. There is an article about why being the Direct Selling (also known as MLM) business is more sound that the starting a business from scratch because they offer a proven business system and a low investment.

This is definitely big news for the industry. The WSJ adds credibility to the already legitimate MLM business. This will likely spark interest in the population and therefore a great time to join and grow the business. I am here to tell you it is the right time!

Articles include:

– “The Ultimate Social Business Model – Why Now is Prime Time for Direct Selling”
– “Solution to a Shrinking Job Market” features an interview with a world-renowned economist on how Direct Selling impacts the economy
– A financial article “Making Dollars and Sense” on why Direct Selling companies are a good investment
A list of top publicly-held DS companies
– “A Truly Global Channel” about the industry’s impact internationally
– An article about energy sellers including interviews of Rob Snyder and Doug Witt at Stream Energy/Ignite
– “Of the People, By the People” describes how the model provides opportunity for the average person
– “The Heart of Direct Selling – The Home”
– Direct Selling News Global 100 list of top direct selling companies in the world, with profiles of the Top 25 most successful companies. And, yes, we work with one of these movers and shakers!

When you want your own business, when you want a vehicle to provide a solution to your dreams, when you need a vehicle to make money and pay your bills, when you desire with your whole heart to pay off your credit cards, and when you want “HOPE” to be a neon sign etched in your brain… call me and we’ll talk about Direct Marketing as I know it. 352-245-0245. It’s available to everyone who is willing to embrace the concept and is willing to work a tested system. I will teach you.